Tip of the Month

Tip for December 2014

Be cautious when sending or responding to email messages

Errors that are potentially harmful to clients can occur when a lawyer or a member of the law firm staff sends or responds to an email message about a client matter. Sometimes the intent is to respond only to the client, and not to others included in an original email message, but through carelessness the response is sent to all, not just to the client. This kind of error can disclose privileged information, disclose strategy or disclose secret or proprietary information of the client. At best, it is an embarassment to the law firm and, at worst, it will result in a malpractice claim and bar grievance.